Oaktree Kitchens · Customer Care

Terms of Service

The terms that apply when you browse and shop at Oaktree Kitchens.

Please read these terms carefully

These terms work together with our Shipping, Refund, Warranty and Privacy policies.

By accessing or purchasing from Oaktree Kitchens (oaktreekitchens.shop), you agree to the following terms.

About Oaktree Kitchens

Oaktree Kitchens operates an online store offering kitchen and dining accessories, including serving trays, serving boards and bread storage.

Product Information

We make reasonable efforts to present product descriptions, photos and dimensions accurately.

Orders

Placing an order does not guarantee its acceptance. We reserve the right to cancel or refuse an order, for example in case of an obvious pricing error, suspected fraud or inventory issues, where permitted by law.

Pricing

Prices and product availability may change without notice. The price applied to your order is the price displayed when the order is placed, subject to the correction of obvious errors.

Payment

We accept the following payment methods: Cash on Delivery. Available methods are displayed at checkout.

Shipping, Returns and Warranty

Delivery takes an estimated 3–7 working days. Eligible products may be returned within 30 days of delivery and are covered by a 1-year limited warranty, as described in our dedicated policies.

Intellectual Property

All website content, including branding, product descriptions, images, graphics and logos, belongs to Oaktree Kitchens and may not be copied or used without authorization.

Customer Responsibility

Customers are responsible for providing accurate shipping, billing, contact and order information.

Limitation of Liability

To the extent permitted by law, Oaktree Kitchens is not responsible for losses caused by events beyond its reasonable control, such as carrier delays, natural events or third-party service interruptions.

Applicable Law

These terms are governed by the laws of England and Wales and of the place where Oaktree Kitchens operates, without prejudice to any mandatory consumer rights.

Contact

  • Oaktree Kitchens – 313 Alum Rock Rd, Alum Rock, Birmingham B8 3BJ, United Kingdom
  • +44 121 327 9229
  • info@oaktreekitchens.shop

Last updated: 24 October 2026

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Our team can help with delivery, returns and order questions.

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