Oaktree Kitchens · Customer Care

Warranty Policy

Quality you can count on: a 1-year limited warranty on eligible products.

1-year limited warranty

Covers defects in materials and workmanship under normal intended use.

What's Covered

Manufacturing, workmanship or material defects.

Not Covered

Wear and tear, accidents, misuse or natural variations.

Easy Claims

Email your order info, a description and photos.

Eligible Oaktree Kitchens products are covered by a 1-year limited warranty against defects in materials and workmanship under normal intended use.

Warranty Coverage

This warranty covers defects resulting from manufacturing, workmanship or materials that occur under normal use.

What Is Not Covered

  • Normal wear and tear
  • Accidental damage
  • Misuse or abuse
  • Improper installation or use
  • Damage caused by unauthorized modifications or repairs
  • Damage caused by conditions the product was not designed for
  • Natural variations in material, color, texture or markings

Warranty Claims

To make a claim, contact info@oaktreekitchens.shop with your order information, a description of the issue and photos when applicable.

Resolution

If a valid warranty claim is approved, Oaktree Kitchens may repair, replace or otherwise resolve the issue at its discretion, in accordance with applicable law.

Last updated: 24 October 2026

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